Home > Boking Policy

In this outline of conditions, the term “Company” means Hotsun Safari Company Ltd (T). The term “Client” means each paying customer of the Company. While we try to keep this page updated, during the booking process, you will receive Booking Terms & Conditions again. In the event of discrepancies, that copy will be the legally binding version.

Your booking request has to be made in writing and a 50% deposit is required. The balance has to be remitted at least 20 days prior to safari commencement. All the payments should be CHARGES from our banks. We will never ask you to send money through Western Union, Money Gram or other such services. Only direct wire transfers into Hotsun Safaris bank account.

Cancellation policy:

Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to cancellation and no show fees if cancelled within 60 days of the arrival date: 60 days to 30 days prior to arrival: 30% 29 days to 02 days prior to arrival: 65% Within 48hrs: 100%

Tour leader:

1 bona fide tour leader after every 15 paying clients up to a maximum of 4 – will get free accommodation in half twin (i.e. sharing room). If staying in single, single room supplement will be charged accordingly. The tour leader is free only on accommodation, but other extras i.e. flights and all optional services are charged accordingly.

Drinks:

These are NOT included in our costs.

Visa:

All nationals will require visas for TANZANIA. The cost for citizens of most countries is US$ 50 per person per entry (as at July 2015 – please enquire before departure). We recommend that where possible that clients attain their visas in advance, although they are available upon arrival in TANZANIA.

Climate:

The climate is hot and sometimes humid. From December to March, when the north-east monsoon blows, it is hot and humid. In April and May heavy rains occur with June to October being the coolest and driest period. The lesser rains fall in November. Temperatures sway between 25 degrees Celsius and 35 degrees Celsius and annual rainfall is about 20mm.

Driver/Guides will only stop at the shops/curios stall, which are recommended by Hotsun Safaris Ltd. We provide escort at no extra cost to accompany guests on shopping trips so as to help with recommendation and save.

Liability:

Hotsun Safaris acts as agent for hotels, transportation services and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury or accident, change of itineraries which may occur through the negligence of any individual or company entrusted with such service.

All rates are quoted without Easter, Christmas and New Year suppliment – please check on this when booking the safaris. The rates quoted are subject to change without prior warning or should there be any increases in park fees, Ffl, or Vat, third party services or any other circumstances beyond our control in the countries featured in this quote/booking. Hotsun Safaris cannot be held responsible should airlines discontinue flights on certain routings or change scheduled timetables resulting in missed connections etc. Should an amendment in a routing or itinerary be necessary we will requite you accordingly. All travellers are to take precautions against malaria prior to the commencement of their holiday.  We recommend they contact their pharmacist for advice as to which prophylactic is recommended.

Force Majeure:

Hotsun Safaris cannot accept any liability or pay any compensation in respect to delays or lack of performance affected by ‘force majeure’. Force Majeure means any event which the company has no control over and even in circumstances where all due care was taken the event could not have been avoided or foreseen. This includes events such as war, or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, fire and all similar events outside the Company’s control.

Insurance:

You are strongly advised to take out adequate insurance against all risks for an adequate sum. The Company does not undertake to provide medical care (except to call in the flying doctors transfer service in Kenya and Tanzania) and the Company does not accept liability for any inadequate care provided.

Children Policy:

Children under the age of 12 sharing a room with two adults generally pay 50% – 70% of the rate quoted except on air, rail, safaris, adventure programmers or balloon safaris. Children under 7 are not permitted in any tree hotels and most tented camps. Some wildlife lodges and tented camps accommodate a maximum of 2 persons. Other restrictions may apply from time to time. Children rates are available on request.

Law:

The Company’s contract will be governed by and constructed in accordance with the law of Tanzania. Accordingly each party irrevocably submits to the jurisdiction of the Tanzania courts to settle any dispute or matter arising under this contract.